Managing client relationships

We're all about people, and our clients mean the world to us. When it comes to managing client relationships from afar, it's all about a mix of good old chit-chat, tech-savviness, and keeping our clients at the heart of everything we do.

So, ever since CB Virtual Assistant kicked off, here's what we've found super helpful for keeping those client relationships alive and kicking, even when we're miles apart:

Chit-Chat Galore - We Can't Get Enough

We're all about keeping the convo flowing. Regular check-ins with our clients are a must, whether it's a quick video call, a chat over the phone, emails, or some good old instant messaging. We like to keep it casual, catch up on project stuff, or just have a friendly chat to stay in sync.

Setting the Record Straight - No Surprises!

From the get-go, we're crystal clear about project timelines, what we're delivering, and when you can expect to hear from us. No mystery here - it's all about making sure we're on the same page.

Bridging the Gap with Tech

Since our clients are spread out everywhere, tech is our trusty sidekick. We're all in on tools like Slack, Trello, or Asana to keep the conversation going, share files, and track how things are shaping up. It's like we're in the same room.

Zooming In - Let's Put a Face to the Name

When we're having our virtual meetings, we love showing our faces on camera. It just adds that personal touch, you know?

No One-Size-Fits-All

Our clients are one-of-a-kind, and we get that. We take the time to figure out what they prefer and how they like to chat. Every interaction is fine-tuned to suit their style.

Flexibility Rules

Sometimes the game plan changes, and we're right there with our clients, adapting to their needs, especially in those unpredictable times. We can scale up or down and pivot when things shift.

A Little Face Time

Even though we're often in remote mode, we do drop by our clients' offices and roll up our sleeves for some in-person teamwork.

Feedback is Our Jam

We're all ears for client feedback, the good, the bad, and the in-between. It's how we grow and get better, every step of the way.

So, here's the scoop: remote work doesn't mean we're far away in spirit. It's all about chatting it up, building trust, and making sure our clients feel like VIPs. Distance can't keep us from making it work!